• Listens to where your business wants to be
• Identifies the training needs to get there
Our training programmes implement a positive, dynamic training policy to bring tangible benefits to many areas of your business. We regularly evaluate completed training to highlight skills gaps in your workforce and take early steps to avoid the problem.
Effective training strategies integrated with your businessTraining methods to fit your businessraining methods that suit your peopleTraining Needs AnalysisIn-house deliveryAfter the trainingUnique Training ProgrammesEffective training strategies integrated with your business
Professional Solutions creates effective training strategies by integrating your training programmes with business planning and staff development. A key part of our process is training evaluation, which is central to understanding the effectiveness of the training strategy, helping to ensure that:
• Your training budget is well spent
• Your colleagues give their best as individuals and teams
• You achieve consistently high standards
• A culture of learning and continuous improvement is established in your business
• Your business develops a best practice approach
• People want to work for your company.
Training methods to fit your business
Professional Solutions will guide you in weighing up the pros and cons for each type of training before deciding which type, or types, to provide for your training strategies.
We will consider the cost, space, and time needed, as well as the return on investment, for each type of training. The choice of training will also depend on what you want your employees to learn and the number of employees that you wish to train, for example:
• Seminars are a useful way of getting across a lot of information to a large audienc
• Workshops allow people to practise problem solving
• Role-playing allows staff to learn by practising how they would react in specific situations
Training methods that suit your people
People learn in different ways. By matching your training to your colleagues' learning preferences our training programmes can help you speed up learning and reduce your training costs.
Professional Solutions talks to your employees to identify their preferred learning methods and integrate this with existing personal development plans, which will feed back into your business strategy and goals.
Once we understand how your teams learn, we can tailor your training methods to fit their learning style.
Training Needs Analysis
Professional Solutions implements training needs analysis as a systematic way of assessing the gap between the skills your business has and the skills your business needs or will need.
Specific skills will differ between businesses, but certain skills are required by all modern customer-focused businesses. Developing the skills of existing staff improves their job satisfaction and can be a cost-effective way of meeting your skills needs.
In-house delivery
To ensure that your internal training is effective, Professional Solutions ensures we provide the appropriate expertise and resources in-house. We dedicate the necessary resources to your training programme. These could include management time, an experienced trainer, training or course material, equipment such as PCs, telephones or machinery and space in which to carry out the training.
After the training
Evaluating the effectiveness of training is a crucial step in which Professional Solutions supports your business in building a culture of continuous professional development.
Evaluating training is not just about whether new skills have been learnt or performance has improved. To get meaningful information, Professional Solutions helps you measure what has improved and in what ways.
We support you to decide whether the training has been a success and whether more advanced/refresher training is needed.
Our best practice approach evaluation will support you :
• Review the impact of the training on the employee's performance
• Monitor improvements in the performance of the business – use both measurable indicators such as sales and staff turnover, and qualitative improvements such as fewer customer complaints and greater innovation
• Ask employees whether the training was relevant and appropriate
• Assess whether the training was relevant and appropriateAssess whether the training met your original objectives and if not, determine why not
To ensure you can gain the most benefit from this, Professional Solutions will work with your HR deprtments to ensure that objectives set for your training programmes are clear.
Once Professional Solutions has collected, collated and presented its evaluation, the results and feedback are then fed back into the Training Needs Analysis to ensure a continuous programme of improvement.
Unique Training Programmes
Individuals create teams which create your business. As individuals are different, so each business is different. Although some cornerstones of training needs and training programmes may mirror each other from business to business, the details that make the difference are unique from business to business.
Professional Solutions realises this, and does not feed a standard training programme plan into your business. Instead we want to work with you to clearly understand what you would like to achieve. We share our experiences and knowledge to present a transparent plan of the best internal training programme for your business, with clear objectives, a consensus on approach, and a pragmatic measure of the training programme's impact and achievements.
We don't just leave at that. We want you to understand what you have achieved, and will support you in feeding back all the lessons learnt back into your training programme to continuously improve its performance cycle to cycle.
Contact Us to discuss your current training challenges, and how we can help.
