Persuasion and influence in the workplace

 

Date/s and Location : London 01 December 2008

Duration : 1 Day
9.30 am - 5 pm Registration at 9 am

Introduction

Do You already influence other people in more ways than you may realise?

Every time you enter into a conversation, be it with a colleague, a customer or a loved one, you are communicating your own thoughts to those listening. You are essentially selling your point of view to them so that they will understand and accept the idea. In business, increasing your influencing skills to get your idea across successfully could mean increased sales, a raise or a promotion for you.

Through a series of games and exercises this interactive day will explore the science and psychology behind persuasion and raise your ability to increase your influence on those around you in an ethical way.

In addition by the end of this course you will also be able to recognise the persuasion and influencing styles of others and you will have the skills to defuse them.

Course Objectives
• obtaining co-operation through respect for your views
• improved confidence when dealing in difficult situations
• defusing potential conflict in dealing with difficult people
• successfully building rapport
• understanding the motivations of others
• building confidence in your own communication and interpersonal skills
• recognising the persuasion styles of others

Course Content

• The skills and qualities of effective persuasion styles
• The importance of persuading by influence and effective argument
• Building rapport and putting ourselves in the other parties shoes
• Changing the perceptions of others that hinder or prevent our ability to influence others
• Building relationships based on trust and credibility
• Exploring others motivations, values and beliefs in order to build bridges to understanding
• Identifying and adapting your communication style to make it more effective
• Understanding the range of behaviour options using emotional intelligence
• Strategies for stating your case and putting your view across persuasively

Speaker/s

Book Now



Quantity

NEW SEMINAR



Regular
£275 + VAT

Home

Law CPD

CPD for structural, civil and consulting engineers

Business and personal skills

Management development course

Skills for the planning services
In House

Medico-Legal expert witness

In House

Consultancy
External training programmes
Internal training programmes

About Us
Who we are
Our clients
Contact us

booking & enquiries 0800 781 20 21
Velaro Live Help